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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hannah Contrata

Hannah Contrata

January 3, 2025

5  out of  5
rating by Hannah Contrata
"Jesse is great, easy to work with"
We responded:
"Thank you for the kind words Ms. Contrata, I will pass them along to Jesse! We appreciate you trusting us with your auto insurance and renters insurance. Welcome to Wilmington, we know you'll love it here! -Scott"
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Catherine Hunter

November 25, 2024

5  out of  5
rating by Catherine Hunter
"Very pleasant Very helpful in answering questions Savings from my other insurance carrier Insured my golf cart when other carrier would not. More savings with Ins on golf cart"
We responded:
"Thank you for the review Ms. Hunter! We appreciate you trusting us with your home insurance and golf cart insurance. It was a pleasure meeting you this morning as well! -Scott"
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Joshua Sanders

November 21, 2024

5  out of  5
rating by Joshua Sanders
"I have my commercial auto insurance with Scott’s State Farm agency for my flooring business. Jesse has been a blessing for us. Not only did she get me the best quote I could find, but she is great to work with. Very personable, kind, and exceptional at doing what she does. Thank you Jesse!"
We responded:
"Thank you so much for the kind words Mr. Sanders! We appreciate you and the opportunity cover all of your business insurance needs. I will pass along the kind words to Jesse! -Scott"
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G. H. Connor

November 8, 2024

5  out of  5
rating by G. H. Connor
"I can’t begin to tell you how excited I am to work with Jesse at Scott Farrington‘s office and his team. I love their fall through. I love their professionalism, and I adore their service."
We responded:
"Thank you so much for the kind words Mr. Connor, we definitely appreciate them! Thank you for trusting us with your Renters Insurance and Auto insurance needs. Please let us know if you need anything in the future! -Scott"
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Barbara Mcfarland

October 23, 2024

5  out of  5
rating by Barbara Mcfarland
"Fantastic customer service"
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monroe johnson

October 22, 2024

5  out of  5
rating by monroe johnson
"Jessie explained with great experience my options and I am well pleased, thank you"
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C.J. Smith

October 21, 2024

5  out of  5
rating by C.J. Smith
"I've been with State Farm for 20 years, this is by far the best agency. I REALLY appreciate Jesse she is always attentive, reliable and knowledgeable. Most of all caring and a great personality. Scott Tharrington agents are like family, they all go above and beyond to help"
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Lisa Clemente

October 17, 2024

5  out of  5
rating by Lisa Clemente
"Awesome and honest, thank you Statefarm! Highly recommend!"
We responded:
"Thank you for the review Lisa and thank you for being a great client these last few years. We look forward to working with you for many more to come! -Scott"
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Andrew Lim

October 16, 2024

5  out of  5
rating by Andrew Lim
"Ask for Jesse, ask for Scott, whoever you ask for, you’ll get them or someone who has worked with them and they’ll treat you like family. I’ve had nothing but great experiences with this group and I recommend them to anyone looking for honest and high quality customer service for all insurance purposes."
We responded:
"Thank you so much for the kind words Andrew! We appreciate you trusting us with your auto insurance and home insurance needs. Let my team know if we can do anything for you in the future, thank you! -Scott"
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John Peacock

October 15, 2024

5  out of  5
rating by John Peacock
"These guys have been great at getting us settled here in Wilmington. Being new to the area they educated us on all things insurance (wind and hale etc). Always available for any and all questions. Very easy to do business with and happy that we are! Looked out for us and our needs from the beginning."
We responded:
"Thank you for the kind words Mr. Peacock! We take pride in educating our customers so that they can make informed decisions about their coverage. We appreciate you trusting us with your home insurance and boat insurance. Let us know if you need anything in the future! -Scott"
Profile photo of Eve Avila

Eve Avila

October 4, 2024

5  out of  5
rating by Eve Avila
"Family was looking for a better rate on car insurance after adding our teen driver. We got in contact with Jesse Oliver with State Farm. Within an hour or so she had all this estimates for us. We ended up saving some money and bundling our car and homeowners insurance all in one day. Office staff was amazing when she wasn’t around, but she’s always been in contact with us just simply to check on us. Awesome experience all the way around and great savings. Jesse Oliver we highly recommend being that she’s the agent we dealt with one on one. Thanks team!!!!"
We responded:
"Thank you so much for those kind words Ms. Avila! We appreciate you trusting our agency with your auto and home insurance. I will pass the message along to Jesse, let us know if you need anything! -Scott"
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Jennifer Nixon

October 3, 2024

5  out of  5
rating by Jennifer Nixon
"Jesse is the best! Always willing to be patient and help no matter what!!!! I pray she never leaves!!!!! Never had professional customer service like her❤️"
We responded:
"Thank you for taking the time for the review Ms. Nixon! We appreciate you trusting us with your auto insurance needs. Let us know if you have any questions or need anything in the future! -Scott"
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Emily Pappas

September 26, 2024

5  out of  5
rating by Emily Pappas
"There is always someone that answers the phone that is an agent. Jessica is my agent and I am very happy with how she has always gone the extra mile to help me"
We responded:
"Thank you for the review Emily, we certainly appreciate it! -Scott"
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Amanda Ashley

August 27, 2024

5  out of  5
rating by Amanda Ashley
"Just moved to Wilmington from NYC and was hoping to find a good local agent as I didn’t have one back home. Saw the 5star reviews for Scott and his staff and I’m so glad I went with his team. Jesse made the whole process so easy and headache free and checked in periodically as we were in the process of moving when I initially reached out. The fact that I’m paying less than half of what I was paying back in NY is a huge plus too. Thanks so much Jesse, you’re a gem 😁"
We responded:
"Thank you so much for those kind words Amanda! We appreciate you trusting us with you auto insurance needs. We hope you love Wilmington as much as we do!! -Scott"
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Candice Rankin

July 23, 2024

5  out of  5
rating by Candice Rankin
"Scott, Jesse, and the team are top notch. I wouldn’t go anywhere else for my auto and motorcycle coverage. I highly recommend. Their customer service is stellar."
We responded:
"Thank you so much for the kind words Candice, we appreciate you trusting us with all of your insurance needs. Let us know if there is ever anything you need! -Scott"
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Tracie

July 15, 2024

5  out of  5
rating by Tracie
"Jessie is amazing ! Ask for her she will give you best rates!!"
We responded:
"Thank you for those kind words Tracie, I will pass them along to Jessie. We appreciate you trusting us with your auto insurance needs! -Scott"
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Susan Annis

June 18, 2024

5  out of  5
rating by Susan Annis
"We had to change our homeowners insurance company. I contacted Scott Tharrington-State Farm Insurance. Jesse was extremely helpful, professional and courteous. Everything was explained in detail, the whole process went smoothly. I would definitely recommend Scott Tharrington-State Farm Insurance."
We responded:
"Thank you for taking the time to leave us a review Susan! Our office takes pride in making sure every customer has the best experience possible, let us know if you need anything! -Scott"
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Becky Bryant

June 10, 2024

5  out of  5
rating by Becky Bryant
"Jesse was very helpful in trying to solve my issues with a policy. She was professional, efficient and a pleasure to work with."
We responded:
"Thank you for the review Ms. Bryant. I will pass along the kind words to Jesse. We appreciate you letting us take care of your Condo Insurance"
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Velvet Miles

June 10, 2024

5  out of  5
rating by Velvet Miles
"The agents Cliff and Jessie at Scott Tharrington- State Farm Insurance are great to work with . They are professional, detail oriented and very pleasant to work with."
We responded:
"Thank you for the review Ms. Miles, you have been a loyal customer for years. We appreciate you trusting us with all of your insurance needs! -Scott"
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Nancy Diossy

June 9, 2024

5  out of  5
rating by Nancy Diossy
"Having the right insurance is important, but having the right insurance agent is really important to me. Having just moved to the area I needed to get car insurance. I pulled up a reputable company made an appointment and met with Jesse Oliver. My previous agent I had known for 40 years so these were big shoes to fill. After meeting with Jesse I knew that I didn’t need to look any further. She was personable, down to earth and listened to my needs. She has since continued to be prompt, trustworthy and professional. Thank you Jesse for making Wilmington feel like home!"
We responded:
"Thank you so much for sharing your experience with us. It is our mission that every customer leaves our office with a better understanding of their insurance needs. Let us know if you need anything from us! -Scott"
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Jack Skellington

June 9, 2024

5  out of  5
rating by Jack Skellington
"Jess was great! She went above and beyond to get me the auto insurance I needed. She responded very quickly and was on top of everything."
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Aaron Broderson

June 6, 2024

5  out of  5
rating by Aaron Broderson
"Scott was extremely wonderful to work with while we were getting Insurance! I would highly recommend him to anybody!"
We responded:
"Thank you Mr. Broderson! We appreciate your kind words and the opportunity to take care of your Business insurance. Let us know if you need anything!"
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Cameron Elder

June 6, 2024

5  out of  5
rating by Cameron Elder
"Cliff is the man, very easy to work with"
We responded:
"Thank you for the kind words Cameron, I will pass them along to Cliff! We appreciate you trusting us with your Personal & Business Insurance! -Scott"
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Sean Weber

April 25, 2024

5  out of  5
rating by Sean Weber
"It was an absolute pleasure to work with Scott! I would highly recommend"
We responded:
"Thank you for the review Sean, please let us know if we can do anything else for you! -Scott"
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Jeremy Seamon

April 23, 2024

5  out of  5
rating by Jeremy Seamon
"Jesse is great and really helpful!"
We responded:
"Thank you for the review Jeremy! We appreciate you trusting us with your auto and renters insurance. Let us know if you need anything! -Scott"